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Enterprise Application Monitoring

Defend Data From a Ransomware Attack:

Enterprise applications like SAP, Siebel and PeopleSoft are business critical. Slow or poor performance of these applications can result in revenue loss for businesses, unhappy users and lost productivity.

By monitoring, analyzing and correlating the performance of all the tiers that support the application, it helps organizations proactively detect and fix issues. Empirical data helps architects optimize and right-size their applications for maximal performance and utilization.

Enterprise applications like SAP, Siebel and PeopleSoft are business critical. Slow or poor performance of these applications can result in revenue loss for businesses, unhappy users and lost productivity.

eG Enterprise global Insight helps operations teams assure the performance of enterprise applications.

Monitoring using Multi-Tier Architecture :

Multi-tier architectures offer scalability, they make monitoring and diagnosis harder. Since there are interdependencies between the tiers, a problem in one tier can impact all the other tiers. The administrator's challenge is how quickly he/she can identify where the problem lies (network? firewall? web? Java? SAP? database?) and resolve the problem quickly.

Enterprise Monitoring

The deployment of enterprise applications on virtual machines pose additional challenges. The application performance is affected by that of the VM and the hypervisor it is running on. Dynamic migration of VMs further accentuates the problem.


"Boost business productivity on SAP, SharePoint, Office 365, and other enterprise applications"

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Related Services

Ensuring Total Performance Assurance for Various Environments:

Get centralized visibility of your organization’s Office 365 email usage.

  • Track the amount and size of emails sent/received, how many emails were delivered/failed/rejected, how many were filtered as spam.
  • Optimize resource provisioning: Track which users are accessing each mailbox, which mailboxes are inactive/archived, which ones have reached quota limits, and so on.
  • Track and report on user-level metrics such as types of users connected (ActiveSync-enabled users, inactive users, etc.), access from mobile devices, passwords nearing expiry.
  • Check MAPI connectivity of a mailbox and ensure Exchange Online servers are functioning properly

A built-in logon simulator for Exchange Online synthetically tests connectivity and helps baseline logon performance from different locations. This enables Office 365 admins to get alerted to logon issues proactively.

Total Performance Management for SAP Applications

  • In-depth monitoring of every SAP tier – web dispatcher, SAP Basis/ABAP stack, Netweaver/Java stack, HANA in-memory database, Business Objects, etc.
  • Monitoring of the application and infrastructure tiers supporting SAP including the network, database, virtualization, and storage tiers.
  • Auto-baselining of metrics so that alerts are triggered if any metric deviates from the norm.
  • Automatic correlation and root-cause diagnosis to allow administrators to diagnose problems with a single click.

eG Enterprise offers a holistic SharePoint performance monitoring and management solution that delivers end-to-end visibility into every component of your SharePoint farm: site collections, sites, web applications, web parts, content growth, databases, SharePoint services, logs, events, and more. From a single pane of glass, SharePoint administrators can:

  • Monitor all aspects of the SharePoint infrastructure
  • Receive proactive alerts for abnormal trends and bottlenecks
  • Analyze historical reports for in-depth diagnostics and capacity planning
  • Get actionable insights for performance optimization

SharePoint Monitoring Tools Features:

  • In-depth monitoring of enterprise applications, such as SAP, Siebel, PeopleSoft, Microsoft Dynamics, SharePoint, Office 365 and more.
  • Monitoring of every layer, every tier of the application infrastructure.
  • Auto-baselining of metrics so that alerts are triggered if any metric deviates from the norm.
  • Automatic correlation and root-cause diagnosis to allow administrators to diagnose problems with a single click.
  • Visibility into Java virtual machine (JVM) performance: thread activity, locking, garbage collection, heap and non-heap memory usage, class loading, etc.,
  • Enterprise application performance metrics: memory buffer utilization, active users, step-by-step transaction latencies, free worker processes, jobs scheduled and executed, database connections established, application errors, etc.,
  • Cross-tier visibility including network, database, virtualization platform and storage.
  • Visibility into Java virtual machine (JVM) performance: thread activity, locking, garbage collection, heap and non-heap memory usage, class loading, etc.,
  • Enterprise application performance metrics: memory buffer utilization, active users, step-by-step transaction latencies, free worker processes, jobs scheduled and executed, database connections established, application errors, etc.,
  • Cross-tier visibility including network, database, virtualization platform and storage.
  • Represents each tier with a unique hierarchical layer model representation (supported out of the box for 180+ applications and platforms).
  • Service topology maps highlight inter-application dependencies
  • Auto-discovers hypervisor to VM, VM to application and inter-application dependencies
  • Patented automatic correlation technology analyzes performance across tiers and identifies where the root-cause of the problem lies

SharePoint Monitoring Benefits:

  • Be the first to know when the user experience of web applications is affected, when, where, and how
  • Enhance application uptime, and be proactively alerted to performance deviations
  • Boost customer satisfaction by ensuring rich user experience for web applications
  • Increase ROI and productivity by ensuring peak performance of applications on-premises and in the cloud
  • Accelerate troubleshooting of issues, using deep diagnostics and actionable insights
  • Provide metrics, analysis and reports for a broad range of stakeholders: management, business owners, IT operations, architects, developers, and helpdesk.

Enterprise Monitoring